1. Product Information
Dr. Paul's attempts to be as accurate as possible in the description, ingredients and use-directions of every product. However, we do not warrant that product descriptions, colour, MRP, packaging or other content of the Site are always error-free or current. Product photos are indicative.
We reserve the right to correct, change or update product information, pricing and availability at any time (including after an order is placed) without prior notice.
2. Authenticity Guarantee
- All products are sourced directly from Dr. Paul's owned/contract manufacturing facilities.
- Each unit carries a batch number, manufacturing & expiry date, and MRP as per the Legal Metrology (Packaged Commodities) Rules, 2011.
- Beware of unauthorized resellers on third-party marketplaces — only purchases from our official website and authorized clinics carry our authenticity guarantee.
3. Intended Use
Our products are intended for personal cosmetic / nutraceutical / OTC use only. They are not intended to diagnose, treat, cure or prevent any disease. For prescription requirements, please consult a Dr. Paul's physician.
- Always read the label and follow usage directions.
- Patch test on a small area 24 hours prior to first full use.
- Discontinue use and consult a doctor if irritation, redness or any adverse reaction occurs.
- Keep out of reach of children. Store away from direct sunlight.
4. Allergies, Sensitivities & Side Effects
Individual results may vary. Dr. Paul's shall not be held responsible for adverse reactions caused by undisclosed allergies, contraindications, pregnancy / lactation, ongoing medication, or use contrary to label instructions. Please consult your physician before use if you have a known medical condition.
5. Regulatory Compliance
- Cosmetic products comply with the Drugs and Cosmetics Act, 1940 and Cosmetics Rules, 2020.
- Nutraceuticals / food-supplements are sold under our FSSAI State Licence No. 12822013000357.
- Pharmacy items are sold under Retail Drug Licence WB/KOL/NBO/R/703340 and Wholesale Drug Licence WB/KOL/NBO/W/703341 issued to Dr. Paul's Multispeciality Clinic Private Limited.
- Scheduled / prescription drugs are dispensed only against a valid prescription from a Registered Medical Practitioner, under the supervision of our Registered Pharmacist.
6. Pricing & MRP
The Maximum Retail Price (MRP) printed on the pack is inclusive of all taxes. Promotional discounts shown on the Site are calculated against the MRP and are valid only for the period stated.
7. Disclaimer
Content on this Site, including blog posts, product copy and consultation guides, is for informational purposes only and is not a substitute for professional medical advice, diagnosis or treatment.